Use of data on the behavior of website visitors

If you visit www.ecoopedu.com , we process information about your online conduct based on our legitimate interest (ie without your consent) for the purposes of:

• obtaining information on the basis of which we will be able to improve the website for you in the future in order to create better conditions for the provision of professional and educational content; our legitimate interest in this case is to improve our services for you;

• creating statistics and reviews, especially tracking the number of visits to our websites or. individual content and measuring ad performance; our legitimate interest in this regard is to measure the effectiveness of our websites and the cost of advertising; for this purpose, we may obtain and use other derived data online through your conduct; or we can provide the derived data to our partners for the calculation of the commission, as described in the section "Who handles your personal data and to whom we provide it".

• testing new features and applications before launch so that we can avoid problems with the operation of these innovations during actual operation, which could worsen your online experience with us; our legitimate interest in this case is the smooth operation of our services for you;

• measures against attacks on our websites and threats to their operation, and to ensure the security of your data; our legitimate interest in this case is the smooth operation of our services for you and the security of your data.

We do not obtain information about the behavior of visitors on the website only through cookies. We also supplement them with the following information:

• The IP address of your device (the address of your device through which you communicate with other devices on the Internet);

• your device's operating system, version, and language settings;

• the browser you use on your device, its version, and language settings;

• the web address (URL) of the page from which you access our website.

For this purpose, the above types of personal data on the behavior of visitors to the website are used for a maximum of 38 months, the data is stored only in pseudonymized form.

If you register with us on the portal www.ecoopedu.com

Various videos of professional meetings, videos with educational content and professional contributions are available to registered users at www.ecoopedu.com. Some videos are freely available to all registered users, and some are only available to users in a specific area of ​​expertise.

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Processing of personal data on the basis of consent

We collect personal data of users for the purpose of administration and management of the database of registered users, for communication and informing users in case of technical or content issues, for the purposes of providing educational content by e-mail and for some other purposes:

• notification of news on the portal www.ecoopedu.com;

• informing about certain educational activities and meetings intended for the professional public or the general public;

• obtaining information on the basis of which we will be able to improve our services for you in the future in order to create better conditions for the provision of video content and educational content.

In order to be able to prepare custom content for you, we analyze all the above data and obtain other derived data from them, which we use for this purpose. On the website of your user profile, you can subsequently change your privacy settings and the areas for which we may process your personal information. We use your personal information during the lifetime of your account, which you can delete at any time.

Based on our legitimate interest (ie without your consent), we may also use your settings to test new features and applications prior to deployment, as described in the If You Visit Our Websites section.

Processing of personal data on the basis of a legitimate interest

If you create a user account on www.ecoopedu.com, we process your identification and contact information, your settings and information about your online behavior, and your behavior when reading emails, also based on our legitimate interest (ie without your consent), and this for the purposes of:

• administration and management of the database of registered users

• communicating and informing users in case of technical or substantive issues

• notifying you of new posts and videos, the links (urls) of which we may send you via e-mail or other electronic devices, or display on our websites; our legitimate interest in this case is the effective promotion of our services

• notifications about news on the portal,

• information on educational activities and future meetings

• obtaining information on the basis of which we will be able to improve our services for you in the future in order to create better conditions for the provision of professional and educational content; our legitimate interest in this case is to improve our services for you;

Based on our legitimate interest (ie without your consent), we may also use your settings to test new features and applications prior to deployment, as described in the If You Visit Our Websites section.

Who processes your personal information and with whom do we share it?

In most cases, we process your data for our own purposes as their controller. We also provide the data to our processors, who process it in accordance with our instructions. With your consent, we may also provide information to advertising and social networks for the display of custom ads on other websites.

All described personal data is processed by us as a controller. This means that we determine the purposes defined above, for which we collect your personal data and the methods of processing, and we are responsible for its proper implementation.

We may also share your personal information with other entities that also have the function of controller based on your consent to advertising and social networks, as described in the section Use of cookies and other technologies, transmission of data to advertising and social networks, namely by name:

• Google Ireland Limited (registration number: 368047), headquartered in Gordon House, Barrow Street, Dublin 4, Ireland; The company's privacy policy is available here: https://policies.google.com/technologies/ads

We also use the services of other processors for the processing of personal data, who process personal data only in accordance with our instructions and for the purposes described in the section Why do we process personal data and why are we entitled to it ?. Such processors include: cloud computing service providers and other technology and support vendors, such as:

• Wix.com

• Institute for Professional Education and Innovation Support - e-CoopEdu, Registration No .: 8332088000

• marketing tool managers to help us optimize the web and personalize content and offers for you;

  • Optimics sro Registration No .: 28942019 (Google Analytics services);

  • Google Ireland based at Gordon House, Barrow Street, Dublin 4, Ireland (BigQuery services, ChannelAdvisor);

• preparation of NPS survey on user satisfaction with our services such as SurveyMonkey Europe UC, based 2 Shelbourne Buildings, 2nd Floor, Shelbourne Road, Ballsbridge, Dublin 4, Ireland

• We use Mailchimp as a support in informing users via e-mail (read more about the protection of personal data by the service provider: https://mailchimp.com/legal/)

From what sources do we obtain personal data?

We mostly obtain personal information directly from you through our website or when communicating with you.

We mostly process personal information that you provide to us directly during the creation and use of the account or when communicating with us, for example via email. We also obtain personal information directly from you by monitoring your online habits while browsing our website or reading our emails.

What are your rights in relation to the processing of personal data?

You have a number of rights in connection with your personal information. These include the right of access, review, deletion and restrictions on processing, transfer, objection and appeal.

Just as we have our rights and obligations regarding the processing of your personal data, you also have certain rights in connection with the processing of your personal data. These rights include:

Right of acquaintance

Simply put, you have the right to know what information we collect about you, for what purposes and for how long, where we obtain your personal information, to whom we pass it on, who processes it in addition to us and what your other rights are in connection with the processing of your personal data. You can read all this in the document "Protection of personal data at www.ecoopedu.com". However, if you are still not entirely sure what personal information we collect about you, you can ask us to confirm whether or not we collect personal information about you, and if so, you have the right to know this information. In accordance with the right of acquaintance, you can request a copy of the processed data from us.

Right to repair

If you notice that the personal information we hold about you is incorrect or incomplete, you have the right to request that we correct or supplement it as soon as possible.

Right of deletion

In some cases, you have the right to have your personal information deleted. We will delete your personal information as soon as possible if any of the following reasons are met:

• we no longer need your personal data for the purposes for which we processed it;

• you have withdrawn your consent to the processing of personal data, which is data for the processing of which your consent is necessary, and at the same time we have no other reason to further process this data;

• you have exercised your right to object to the processing of data (see section Right to object to the processing of data below) for personal data that we process on the basis of our legitimate interest, and we recognize that there are more legitimate interests that would justify further processing of this data. we don't have but

• you assume that the processing of personal data that we carry out is no longer in accordance with generally binding legal regulations.

However, please be aware that even if any of the reasons described are met, this does not mean that all your personal data will be deleted immediately. However, this right cannot be exercised if the processing of your personal data continues to be necessary to meet our legal obligations or to determine, enforce or defend our legal claims (see Why do we process personal data and why are we entitled to do so?).

The right to restrict data processing

In some cases, in addition to the right to erasure, you may also exercise the right to restrict the processing of personal data. This right allows you, in certain cases, to request that your personal data be specifically marked and excluded from any processing operations - in which case the effect is limited in time (and not permanent as in the case of the right to erasure). We must limit the processing of personal data:

• if you challenge the accuracy of personal data until we agree on which data is correct;

• if we process your personal data without an appropriate legal basis (eg above the intended scope), and you will only prefer to limit such data instead of deleting such data (eg if you anticipate that you will provide us with this data in the future);

• if we no longer need your personal data for the purposes described above and you need it to determine, enforce or defend your legal claims, or

• if you object to the processing of data. The right to object is described in more detail below under the heading "Right to object to data processing"). We must limit the processing of your personal data during the processing of your objection.

The right to data portability

You have the right to obtain from us all your personal data that you have provided to us and which we process with your consent (see the section If you register with us in the Doctors' Consultation portal) and on the basis of the implementation of the contract. We provide you with your personal data in a structured, standard and machine-readable form. Easy data transfer is only possible for data that we process automatically in our electronic databases.

Right to object to data processing

For reasons related to your specific situation, you have the right to object to the processing of personal data based on point (e) or (f) of Article 6 (1) of Regulation (EU) 2016/679 and to object to the processing of data for the purposes of direct marketing (see Why do we process personal data and why are we entitled to it?). We will immediately stop processing your data for marketing activities; in other cases, we will do the same unless we have legitimate reasons for processing that outweigh your rights or to enforce legal claims.

Right of appeal

The exercise of the above rights in no way affects your right to lodge a complaint with the competent authority. You can exercise this right in particular if you suspect that we are processing your personal data unjustifiably or contrary to generally binding legal regulations. You can complain about the data processing performed by us to the Information Commissioner at the address Zaloška cesta 59, 1000 Ljubljana.

How can you exercise certain rights?

Write to info@ecoopedu.com so that we can assist you with your claim regarding the exercise of your rights in connection with the processing of personal data.

We will fulfill your request as soon as possible, and in any case within one month. In exceptional cases, especially in the case of more complex claims, we have the right to extend this period by an additional two months. In the event that such an extension is necessary, and of course the reasons for it, we will of course inform you.